At Scents and Sensations, we are committed to delivering your fragrance and lifestyle products quickly, safely, and reliably across Pakistan. Our goal is to make your shopping experience as smooth and satisfying as possible from checkout to doorstep.

Order Processing

All orders placed on our website are processed within 1–2 business days (excluding weekends and public holidays). Once your order is confirmed, our team carefully prepares your package for dispatch.

Delivery Timeframe

We ship to all locations across Pakistan using trusted and efficient courier partners. Estimated delivery times are as follows:

  • Karachi: 1–3 business days
  • Major cities: 2–4 business days
  • Remote areas: 3–5 business days

Please note that delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.

Shipping Charges

We may offer free shipping promotions from time to time. Otherwise, shipping charges (if applicable) will be clearly mentioned during the checkout process before you confirm your order.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and courier details. You can use this to monitor the status of your delivery in real time.

Delivery Issues or Delays

While we strive to ensure prompt delivery, Scents and Sensations is not responsible for delays caused by courier services or events beyond our control. However, if your order is significantly delayed or you do not receive it within the expected timeframe, please contact us and we’ll do our best to assist you.

Need Help?

If you have questions about your shipment or need help tracking your order, feel free to reach out to our customer service team:

Email: Support@scentsandsensations.com
Address: Shop No. 1, Ground Floor, Jawad Court, Plot No. SC-11, University Road, KDA Scheme 7, Chandni Chowk, Karachi, Sindh, Pakistan

We’re here to help and ensure your shopping experience is pleasant from start to finish.