FREQUENTLY ASKED QUESTIONS
Yes, absolutely. All products shown on our website are the exact same items you will receive. We ensure our photos are original and represent the fragrance bottles and packaging accurately. Slight variations in lighting or screen display may occur, but the product is always authentic and as described.
Once your order is confirmed, a digital receipt is automatically sent to your email. You can also log in to your account on our website and check your order history, where invoices and receipts are available for download.
You can return your product within 15 days of delivery, provided it is in its original packaging and at least 90% of the product remains unused. To start a return, please contact our customer support team with your order details, and they will guide you through the process.
Yes, most of our out-of-stock items are restocked regularly. Some limited editions may take longer or may not return once sold out. If a product you want is unavailable, you can sign up for restock notifications on the product page or contact our support team for an estimated availability date.
We currently ship orders nationwide across Pakistan. All orders are delivered securely to your provided address through trusted courier services. Please ensure your shipping information is correct at checkout to avoid delays.